Customer Testimonials

“The TeleLink and Protector systems from Equinox consistently deliver results that have helped Armstrong lower costs, increase efficiency and billing accuracy, and safeguard our network and customers.”
- Tom Wilson, Armstrong

“LOGIX provides its customers with guaranteed high-bandwidth connectivity and the best business-voice solutions. As a trusted partner for more than three decades, Equinox’s expertise has been invaluable in supporting our team and processes that allow us to accomplish that mission.”
- Scott Vanbiber, LOGIX

“It’s clear that Equinox is so much more than just a vendor. They partnered with us to deliver solutions designed specifically for our requirements.”
- Greg Donnelly, Comporium

“Protector is a great solution that is easy to use and provides multiple opportunities for customization. However, what really sets Equinox apart is the way they support us. They clearly value our relationship and understand the importance of working together for total success.”
- Seth Ray, Bandwidth

“As always, Equinox was responsive to our needs. They not only customized Protector to meet our business objectives, but they also completed the project ahead of schedule.”
- Ken Sandoval, Cox Communications

“United Wireless is committed to offering the best value and services to our customers. TeleLink’s extensive reporting gives us the clear, comprehensive view of network activity, roaming, and on-net/ off-net usage that we need to support this initiative.”
- Riley Schmidt, United Wireless

“We chose Equinox because their fraud management solution gives us the network monitoring, alerting, and response tools to not only meet but exceed customer demand for affordable, enhanced communications services.”
- Andrew Hadenfeldt, ALLO

“Equinox clearly understands the business of mediation, reporting, and the role these processes play in revenue assurance initiatives. Their industry knowledge and technical expertise made them the clear choice for this project.”
- Tim Gunderson, Aureon

“Protector’s reputation in the industry is well known, and the referral from another company who relies on the application made Equinox the only choice for this project.”
- Larry Combs, Northland Communications

"At Nextiva, the security of our network and our customers’ accounts is a top priority. We take many measures to ensure security and prevent fraud; adding the Equinox Protector solution to our network is a continuation of this commitment."
- Joshua Lesavoy, Nextiva

“Equinox has done a great job implementing, configuring, and training our team. The software is intuitive, easy to navigate, and understand.”
- Scott Warren, Hunter Communications

“Equinox has an established reputation as a reliable partner for solving business assurance challenges in the telecommunications industry.”
- Rishi Bahall, Distributel

“TeleLink’s mediation, reporting, and analysis features have worked fantastically for us, and the Equinox team has been responsive from initial installation to deployment and customizations needed to the production system.”
- Dave Erwin, Telesystem

“Our search for an affordable, reliable solution led us to straight to Equinox.”
- John Kemp, Cable Bahamas Ltd (CBL)

“Equinox emerged as the leader in our evaluation of fraud management systems. Protector is a dependable, affordable solution, and their support team is awesome.”
- Solarus Network Team

“An important factor in providing exceptional customer service is appropriate fraud mitigation. Protector’s automated tools give us a decided advantage in the fraud management arena.”
- Bryan Culver, Grid4