Home / Our News & Events / News / Midco Upgrades Protector and TeleLink From Equinox Information Systems
(NASHVILLE, TN) May 13, 2025 — Equinox Information Systems, a market-leading supplier of telecom business assurance solutions, proudly announces that Midco has upgraded to the newest versions of the Protector and TeleLink platforms. Midco, a premier provider of reliable, high-speed internet, cable TV, and telephone services across the Midwest, continues to trust Equinox to ensure optimal network security and operational performance.
Midco initially partnered with Equinox in 2014 to utilize the TeleLink and Protector platforms for fraud management, data mediation, revenue assurance, and network analytics. The decision to advance to the latest releases of Protector and TeleLink reflects Midco's commitment to continuously enhancing their network security and operational capabilities.
“Equinox’s solutions have consistently provided Midco with essential tools to manage fraud, optimize usage data, and improve our operational efficiencies,” said Patrick Miller, Senior Director of Video & Voice Engineering at Midco. “Upgrading Protector and TeleLink enables us to further enhance our network's security, increase analytic capabilities, and deliver even greater service reliability to our customers.”
Protector offers the telecom industry’s most advanced fraud management system, rapidly identifying and mitigating fraudulent activity with dynamic, real-time monitoring. TeleLink expands Midco’s capabilities in data mediation, offering enhanced analytics, in-depth reporting tools, and seamless integration with existing billing and operational systems.
David West, CEO of Equinox Information Systems, stated, “We’re delighted Midco continues to select Equinox solutions for their business assurance needs. Protector and TeleLink are designed to deliver unparalleled fraud management and analytics capabilities, providing Midco with a robust foundation for future growth and continued operational excellence.”
Founded in 1931, Midco is a telecommunications leader redefining connectivity. We maintain market leadership by providing exceptional customer experiences using the region’s most reliable owned and operated fiber network spanning 17,000 miles. Midco services more than 1 million homes and businesses in more than 400 communities with 1,900 team members across Kansas, Minnesota, North Dakota, South Dakota and Wisconsin. Our mission is to be the best communications company in the country for our neighbors, team members, partners and communities. To learn more, text 64326, call 1.800.888.1300 or start a live chat with a Midco team member at Midco.com/Contact today.
Since 1986, Nashville-based Equinox Information Systems has helped telecom companies around the world address profitability and network efficiency issues. Currently processing over two billion customer records a day, Equinox has served companies in all telecom sectors, allowing them to protect and optimize their revenue. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/expense management, routing assurance, network analysis, and custom application development solutions. To learn more, visit www.equinoxis.com.
