Home / Our News & Events / News / Nextiva Upgrades to Protector 12 From Equinox
(NASHVILLE, TN) May 20, 2025 – Equinox Information Systems, the premier provider of fraud management and business assurance solutions, today announced that Nextiva has upgraded to Protector 12. Nextiva, a leading provider of business communication services, selected Equinox’s latest fraud management system to strengthen its defenses against telecom fraud and ensure the highest level of service integrity.
“At Nextiva, security is a core priority across all operations,” said Robert Maher, Manager, Information Security Risk at Nextiva. “Upgrading to Protector 12 provides us with the real-time alerting, and robust reporting we need to stay ahead of threats and continue delivering secure, reliable communication services.”
Protector has been helping telecom carriers combat fraud for over three decades, saving hundreds of millions in potential losses. With Version 12, Equinox delivers the most scalable, intelligent, and adaptable FMS platform yet.
“We are honored that Nextiva continues to trust Equinox with their fraud protection strategy,” said David West, Chief Executive Officer at Equinox. “Protector 12 is a powerful addition to their security toolkit and a testament to our shared commitment to network safety and innovation.”
Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company’s commitment to Amazing Service® and a customerfocused approach has been the cornerstone of its success. Nextiva was established in 2008 and is headquartered in Scottsdale, Arizona. Discover more at www.nextiva.com.
Since 1986, Nashville-based Equinox Information Systems has helped telecom companies around the world address profitability and network efficiency issues. Currently processing over two billion customer records a day, Equinox has served companies in all telecom sectors, allowing them to protect and optimize their revenue. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/expense management, routing assurance, network analysis, and custom application development solutions. To learn more, visit www.equinoxis.com.
