Home / Our News & Events / News / Northland Turns To Equinox For Business Assurance Solution
(NASHVILLE, TN) July 26, 2021 — Market-leading FMS supplier Equinox Information Systems is pleased to assist fiber optics telecommunications provider Northland Communications with their recent business assurance initiative. Currently processing over 2 billion records a day for providers around the world, Equinox has been deploying applications that help telecom companies stop fraud, mediate usage data, manage expense, and optimize revenue since 1986. Northland Communications has served the Central New York area with telecommunication services for over 110 years. A referral from a carrier who is a long-time member of the Equinox user community led Northland to seek out the company’s fraud management system (FMS). At the conclusion of their evaluation, Northland licensed the Protector application to further bolster their network safeguards. Equinox configured and deployed the system to monitor Northland’s traffic, including active call tear down and automatic blocking.
“Deploying the Protector solution on our network is a key example of how Northland is continually working to provide customers with the best solutions and service through innovative technology,” explained Larry Combs, Senior Network Engineer at Northland Communications. “Protector’s reputation in the industry is well known, and the referral from another company who relies on the application made Equinox the only choice for this project.”
Protector's standing in the market as the most reliable and cost-effective FMS is backed by saving carriers hundreds of millions of dollars in fraud losses year after year for over three decades. Dynamic monitoring metrics allow Protector to detect the newest fraud schemes across all customer and call types. Immediate alerts about unwanted or suspicious incidents speed response time and mitigate risk. Advanced blocking protocols allow Protector to shut down activity at the switch or tear down active calls when warranted.
“Equinox values relationships above all else, so it’s especially rewarding that Northland sought us out based on the results and experience of an existing member of our user community,” commented Equinox EVP David West. “It’s an honor to welcome Northland to the Equinox family, and we look forward to serving their business assurance needs now and into the future as they grow and evolve.”
Northland Communications is a third-generation family-owned business that’s proudly served the Central New York region with telecommunication services for over 110 years. This longevity has allowed Northland to gain invaluable experience, financial stability, and significant resources. The emphasis on customer service, team members, and the surrounding community is a result of the company’s family atmosphere. Northland has built trusted partnerships and brought great value to the communities by being flexible and supportive. To learn more, visit: https://www.northland.net.
Since 1986, Equinox has helped telecommunication customers around the globe stop fraud, mediate usage data, manage expense, and optimize revenue. The company's data mediation, fraud management, revenue/expense management, routing assurance, usage analytics, network analysis, and custom application development solutions are currently deployed in virtually every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers. To learn more about Equinox's solutions and the people who power them, visit www.equinoxis.com, or follow the company on Twitter @EquinoxInfoSys and LinkedIn.
