Home / Our News & Events / News / Equinox Supplies Hunter Communications with Protector FMS
(NASHVILLE, TN) March 23, 2021 — Equinox Information Systems is pleased to embark on a relationship with Hunter Communications after being selected for a recent business assurance project. Hunter, the premier fiber-optic communications services provider in southern Oregon and northern California, selected and licensed the Protector fraud management system (FMS) from Equinox at the end of 2020. In short order, Equinox configured and deployed the automated FMS to further protect Hunter’s network. As part of the initiative, Hunter also tasked Equinox with implementing active call tear down and automatic blocking for all monitored traffic. Currently processing over 2 billion records a day for providers around the world, Equinox has deployed applications that help telecom companies stop fraud, mediate usage data, manage expense, and optimize revenue since the company’s founding 1986.
“Equinox has done a great job implementing, configuring, and training our team,” commented Scott Warren, Vice President of Voice Services for Hunter Communications. “The software is intuitive, easy to navigate, and understand. We look forward to a long-standing relationship with Equinox.”
Protector is a comprehensive, scalable solution with a proven record of detecting even the newest fraud schemes. The automated FMS provides real-time protection for the records and switches it monitors. Its immediate alerts about unwanted or suspicious incidents speed response time and mitigate risk. Advanced blocking protocols also allow Protector to shut down activity at the switch or tear down active calls when warranted. Furthermore, the system’s browser-based tools drastically reduce investigation and incident closure time. Finally, Protector’s dynamic and flexible monitoring metrics quickly identify fraudulent and abusive activity across all customer and call types.
“During the project evaluation process, we quickly learned that Hunter Communications is a lot like we are—they are dedicated to their customers and committed to going the extra mile for them,” explained Equinox Executive Vice President David West. “It’s been a pleasure working together with Hunter on this rollout. Equinox looks forward to serving their fraud management needs for many years.”
Hunter Communications provides ultra-high-speed fiber optic broadband internet, data, and voice services to business and residential customers in communities throughout southern Oregon and northern California. With Gig speeds, no data caps, and competitive pricing, Hunter’s 2,000+mile fiber network is nationally recognized for performance and reliability. BroadbandNow recognized Hunter with four 2020 Internet Service Provider Awards, including for fastest business internet speeds in Oregon and among the top 10 nationwide.
Founded in 1992, Hunter is headquartered in Medford, Oregon where the company established a legacy of service excellence and commitment to local communities. Hunter Communications was acquired in 2020 by Grain Management, LLC. Additional information is available at Hunterfiber.com.
Since 1986, Equinox has helped telecommunication customers around the globe protect and optimize revenue. During that time, Protector has well earned its reputation as the most reliable and affordable FMS on the market, saving carriers hundreds of millions of dollars annually in fraud losses. Besides fraud management, Equinox also offers solutions that boost profitability and network efficiency, including data mediation, usage analytics, network analysis, revenue/expense management routing assurance, and custom application development. To learn more, visit www.equinoxis.com, or follow the company on Twitter @EquinoxInfoSys and LinkedIn.
