Home / Our News & Events / News / United Upgrades to TeleLink 12 From Equinox Information Systems
(NASHVILLE, TN) May 27, 2025 – Equinox Information Systems, the industry’s premier supplier of business assurance solutions, today announced that United has upgraded to TeleLink 12, the newest version of Equinox’s powerful mediation and reporting platform. United, who initially deployed TeleLink in 2015 to mediate and route usage records across their growing network, continues their long-standing partnership with Equinox by adopting the latest innovations in TeleLink’s Version 12 release.
“TeleLink has consistently delivered the mediation we need to accurately bill our customers and the reporting needed to monitor activity across our network,” explained Riley Schmidt, Network Supervisor at United. “We’re especially excited about the new features available in TeleLink 12. These tools help us maintain high-quality service and keep pace with evolving demands.”
TeleLink 12’s enhancements are designed to streamline operations and provide more actionable insights for revenue assurance, cost management, and network analysis. United’s decision to upgrade underscores their dedication to both innovation and network excellence.
“It’s a privilege to continue our work with United and help them evolve their business assurance capabilities,” said David West, Chief Executive Officer of Equinox Information Systems. “Their adoption of TeleLink 12 confirms the value of our continued innovation and commitment to supporting our customers’ success.”
United’s mission is to be the most trusted and customer-focused provider of sustainable communications solutions in Southwest Kansas. Their work helps strengthen their communities and enrich the lives of their members, customers, and employees. To learn more, visit www.getunited.com.
Since 1986, Nashville-based Equinox Information Systems has helped telecom companies around the world address profitability and network efficiency issues. Currently processing over two billion customer records a day, Equinox has served companies in all telecom sectors, allowing them to protect and optimize their revenue. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/expense management, routing assurance, network analysis, and custom application development solutions. To learn more, visit www.equinoxis.com.
