Wholesale Margins & SLAs
(International Wholesale Carrier)
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Lack of real-time
visibility to margins and completion rates
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Incorrectly priced
contracts created arbitrage opportunities for customers
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Credit exposure to
resale customers
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Difficulty monitoring
performance of underlying carriers
Results
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Solution: Real-time margin and completion analysis application,
with on-screen reporting and automated alerting
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Data presented in real-time and used to respond immediately to
pricing, credit, and service issues
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Payback: 3 months
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