Nashville, TN - September 19, 2006 - Nashville-based Equinox Information Systems today announced that Sierra Tel Communications Group, a leading provider of communications services in California's Central Sierra, has installed the ShowCDR software system to obtain real-time access to usage records for enhanced trouble reporting, fraud investigation, traffic analysis, and customer support.
"Sierra Tel has had excellent results with Collector, an Equinox software application that we installed on our Nortel DMS 100/200 switch last year," said Norma Burnett, Central Office Switching Supervisor for Sierra Tel Communications Group. "We view ShowCDR as a complementary software application, and we are particularly excited about its ability to generate custom reports on demand."
ShowCDR is a user-friendly desktop software application that allows non-technical users to navigate switch usage data by providing real-time searching and reporting capabilities. This real-time reporting is invaluable for communication providers that require up-to-the-minute reports to manage their network.
"After a successful installation of Collector in 2005, Equinox is proud to expand our relationship with Sierra Tel Communications Group in 2006," noted David West, Executive Vice President for Equinox. "ShowCDR will save Sierra Tel a tremendous amount of time because the software eliminates the need for manual switch-based searches."
About Sierra Tel Communications Group
Headquartered in Oakhurst, California, Sierra Tel Communications Group has provided telephone service for California's Central Sierra since 1895. The backbone of the company is a 100% digital, fiber optic network and “self-healing” fiber ring that provides reliable, secure communications service of the highest quality. Sierra Tel Communications Group offers a wide variety of communications products and services to customers within its 840 square mile serving area. For more information, please visit www.stcg.net.
Since 1986, Equinox has helped telecom customers around the globe protect and optimize revenue. The company offers a full range of business assurance solutions that address profitability and network efficiency issues, including data mediation, fraud management, revenue/expense management, routing assurance, usage analytics, network analysis, and custom application development. Equinox is an established solutions provider for the wireless sector with experience in: wireless data verification; cell site traffic analysis; mobile traffic reporting; external/carrier bill validation; roaming usage verification and audit; and subscriber market analysis. For more information, visit www.equinoxis.com.