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Protector Case Study
Fraud Management | Mediation | Network Analysis | CDR Utilities | Custom Development
 
Large Global IXC
  • Provides Residential Long Distance, DAL, Calling Card, Toll-free
  • Large globally dispersed network with multiple Class IV switch sites
  • Annual revenue over $250 million
  • Over 10,000,000 LD calls per day

Results

  • Confirmed 40% reduction in fraud losses from fiscal year 1999 to fiscal 2000
  • Fourth quarter 2000 losses 30% lower than first quarter 2000
  • Estimated lost revenue if top 35 fraud occurrences had gone undetected for two billing periods exceeds $20 million
  • Integral in over 20 arrests of fraud perpetrators and active in several ongoing investigations
  • Twenty-eight call-sell operations detected and shut down

Regional Carrier

  • Provides Casual Access, Calling Card, Debit Card
  • Offers Dial-around service in high fraud market
  • Prior to implementing Protector, fraud losses exceeded 15% of revenue

Results

  • Fraud Loses reduced from >15% to between 1-2% of Revenue
  • Reduction of fraud losses over 13% of revenue goes directly to the bottom Line
  • Payback period on Protector was less than 3 months