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Sierra Tel Communications Group Licenses ShowCDR Software
SHOWCDR
OFFERS EASY ACCESS TO USAGE RECORDS FOR RESEARCH & ANALYSIS
Nashville,
TN — September 19, 2006 - Nashville-based
Equinox Information Systems today announced that Sierra Tel
Communications Group, a leading provider of communications services
in California's Central Sierra, has installed the ShowCDR software
system to obtain real-time access to usage records for enhanced
trouble reporting, fraud investigation, traffic analysis, and
customer support.
"Sierra
Tel has had excellent results with Collector, an Equinox software
application that we installed on our Nortel DMS 100/200 switch
last year," said Norma Burnett, Central Office Switching
Supervisor for Sierra Tel Communications Group. "We view
ShowCDR as a complementary software application, and we are
particularly excited about its ability to generate custom reports
on demand."
ShowCDR is a user-friendly desktop software application that
allows non-technical users to navigate switch usage data by
providing real-time searching and reporting capabilities. This
real-time reporting is invaluable for communication providers
that require up-to-the-minute reports to manage their network.
"After
a successful installation of Collector in 2005, Equinox is proud
to expand our relationship with Sierra Tel Communications Group
in 2006," noted David West, Executive Vice President for
Equinox. "ShowCDR will save Sierra Tel a tremendous amount
of time because the software eliminates the need for manual
switch-based searches."
About Sierra
Tel Communications Group
Headquartered in
Oakhurst, California, Sierra Tel Communications Group has provided
telephone service for California's Central Sierra since 1895.
The backbone of the company is a 100% digital, fiber optic network
and “self-healing” fiber ring that provides reliable,
secure communications service of the highest quality. Sierra
Tel Communications Group offers a wide variety of communications
products and services to customers within its 840 square mile
serving area. For more information, please visit www.stcg.net.
About Equinox
Founded in 1986, with hundreds
of customers worldwide, Equinox Information Systems is a global
provider of software solutions for the telecommunications industry.
Providing a full range of software applications, which are backed
by exceptional customer support, the company offers solutions
in areas critical to profitability and network efficiency, including
revenue assurance, fraud management, mediation, network analysis,
and custom application development. For more information, visit
Equinox at www.equinoxis.com. |