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PAETEC to provide Fraud Protection Through Equinox Information
Systems’ Protector Software
Nashville,
TN — July 10, 2007 - PAETEC Holding
Corp. today announced that going forward it is using Equinox
Information Systems’ Protector software solution to provide
fraud services to all of its customers.
The
software allows PAETEC’s Fraud team to monitor more than
350 million call records per month. These call records are provided
by 67 feeds, such as switching facilities, from around the country.
The software allows for each customer’s calls to be collected
with a profile created of typical usage. If calls are made that
fall outside that profile – such as late night calls to
a foreign country – then a fraud alert is created to research
the situation. Protector also allows carriers to identify potential
fraud using a number of other metrics and fraud signatures.
“Using
one system throughout the company gives our experienced and
knowledgeable Fraud team a powerful tool to save our customers
from unnecessary and costly fraudulent activity,” said
PAETEC Senior Vice President of Operations Jim Hvisdas.
PAETEC’s
proactive intervention saved its customers an estimated $1.8
million in fraudulent charges in 2006. The company monitors
customer call records 24/7.
“PAETEC
originally deployed Protector in 2001, very quickly generating
a return on their investment. Since the initial implementation,
the PAETEC fraud team has continued to use Protector with great
success,” noted Equinox Executive Vice President, David
West. “The effectiveness of this partnership was validated
by their decision to deploy Protector across their expanded
network after the merger with US LEC. We were pleased that working
together we were able to complete this integration so quickly.”
About PAETEC
PAETEC (NASDAQ GS: PAET) is personalizing
business communications for medium-sized and large businesses,
enterprise organizations and institutions across the United
States. We offer a comprehensive suite of IP, voice, data and
Internet services, as well as enterprise communications management
software, network security solutions, CPE, and managed services.
For more information, visit www.paetec.com.
About Equinox
Founded in 1986, with hundreds
of customers worldwide, Equinox Information Systems is a global
provider of software solutions for the telecommunications industry.
Providing a full range of software applications, which are backed
by exceptional customer support, the company offers solutions
in areas critical to profitability and network efficiency, including
revenue assurance, fraud management, mediation, network analysis,
and custom application development. For more information, visit
Equinox at www.equinoxis.com. |