ICP with geographically
disperse 12 switch network
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Problem: Billing
record collection slow and labor intensive
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Billing records
collected via tape
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Sent via overnight
courier to headquarters
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Files frequently
duplicated
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Manual process at each
site
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1-5 day delay
Results
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Solution: Automated,
real-time CDR Collection and Mediation
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Eliminated overhead,
streamlined process, integrated multiple functions
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Payback: Less than 6
months
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