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Equinox Information Systems celebrates 25 years

Reflecting on the past and preparing for the future

Nashville, TN - August 24, 2011 - For more than a quarter century, Nashville-based Equinox Information Systems has helped customers in the telecommunication industry stop fraud, mediate usage data, manage expense, and optimize revenue. Equinox provides these business assurance solutions to virtually every sector of the telecom industry, including cable telephony, wireline, wireless, rural independent, CLEC, and wholesale providers around the globe.

Over twenty-five years ago, Wayne Lowe and Byron Middendorf had a vision to create a great place to work. And on that simple, yet clearly-defined vision, Equinox Information Systems was founded. Equinox has thrived for over twenty-five years by focusing on what really matters. Family comes first. While professional accomplishments are valued, Equinox emphasizes family commitments above all else. With our families well cared for, Equinox employees can wholeheartedly focus on the business of providing the best telecom solutions in the industry.

Equinox has been profitable for 24 of the past 25 years, yet its success is not measured in terms of dollars and cents. Instead, it's measured in terms of people and sense of honor. Some notable accomplishments in the company's history include:

  • Committing to doing the right thing at all times. Equinox knows that honest behavior rather than a contract is what ensures customer satisfaction.
  • Creating and maintaining personal connections with each other and our customers. The average staff tenure is 12+ years at Equinox.
  • Treating employees and customers with respect. We've served over 300 customers. None of them has ever declined to serve as a reference for Equinox. Our customers include 6 of the top 10 ILECS, 5 of the top 10 cable companies, and most of the tier 2 US carriers, including PAETEC, Windstream, CenturyLink, Fairpoint, Earthlink, and Time Warner Cable.
  • Listening to customers. Product development is based exclusively on customer input and designed to address specific business needs.
  • Evolving technologically. In 1986, Equinox primarily supported billing systems for long-distance carriers. By 1991, Equinox had developed expertise with Class 5 switch databases and the collection of usage records from multiple switching platforms. In 2011, version 10.0 of Protector is the most widely installed fraud management system in the country. And our TeleLink platform emerged as a leader in the revenue assurance market space.

Equinox was founded in September, 1986. If you currently use or have used a fraud management, mediation, collection, or reporting solution from Equinox Information Systems, you are already part of our history. More importantly, we want you to know that we'll be around to serve you over the next quarter century as well. Building on our rich history, we've already begun preparing for the future with advancements in the business assurance arena as well as web portal visibility for our solutions.

About Equinox
Equinox Information Systems offers a full range of cost-effective, flexible business assurance solutions for the telecommunications industry and has served hundreds of customers worldwide since 1986. Equinox offers solutions in areas critical to profitability and network efficiency, including revenue assurance, fraud management, expense management, network analysis, and custom application development. For more information, visit Equinox at www.equinoxis.com or call +1 615-612-1200.